Once you’ve started your senior concierge business, you’ll find your clients will request unusual services that you never imagined existed. For example, one of my first clients was a retired mining engineer who still owned undeveloped mining claims in the area.
To satisfy a government requirement, we would often go on day trips to inspect these claims up in the hills and set new corner stakes. Stanley taught me everything I know about geology, and I got paid to go sightseeing!
In your everyday work as a senior concierge, most services for seniors are not unusual, but quite routine, as the list that follows shows. When you read the list, think about what services might be in demand in your area that would appeal to the largest numbers of prospects.
Be sure to list these services in your brochure, flyer, or on your website. At the end of the list, mention: “If you don’t see a service you want listed here, be sure to ask.”
It’s also important to focus on the services that you are really good at, and list those. If you’re not skilled with a particular service – computer tutoring for example – don’t list it. But if you have computer skills, add it to your services list. In fact, many concierges have made a whole senior concierge business out of a single specialty, like helping seniors with technology such as computers, tablets and smart phones.
One friend visits her five senior clients just once a week, prepares a week’s worth of tasty meals, which are stored in their freezer. They get healthy, delicious meals without cooking, and she gets paid very well for doing what she loves – preparing healthy gourmet meals.
Here are the best services to offer as a senior concierge:
Errand Services –
1. Drop off and pick up alterations and dry-cleaning
2. Banking errands
3. Drop off and pick up library books or movies
4. Merchandise purchases and returns
5. Gift shopping
6. Grocery shopping
7. Prescription pickups
8. Post office pickups and stamps
9. Gourmet meal delivery
Home Management –
10. Home organization
11. House cleaning
12. Meal preparation
13. Manage mail
14. Wardrobe organizing
15. Working with outside services, such as landscapers, plumbers, electricians, carpet cleaners, etc.
16. Manage the household budget
17. Pay bills
House Sitting –
Many seniors are snowbirds, and escape the cold by staying at a sunbelt home during the winter. Whether you live in Florida or Minnesota, someone has to look after those empty homes. In addition, many seniors travel frequently, and must leave pets behind.
18. House checkups – daily or less frequently
19. Plant maintenance
20. Pet care
Personal Assistant –
21. Schedule appointments
22. Research – Find house parts, best resorts, special events, tours, local restaurants, service vendors such as home repair, etc.
Pet Care –
23. Dog walking
24. Pet sitting
25. Pet training
Tech Support –
26. Computer tutoring and assistance
27 Update software
28. Setup new computer, tablet or smartphone
29. Shuttle services for medical appointments, social events, etc.
30. Pet taxi – drop off and pick up pets at vet or groomers
31. Chauffeur services
32. Drop off and pick up client’s vehicle for routine service, such as oil changes or a car wash
Travel Arrangements –
33. Airline reservations
34. Hotel or resort reservations
35. Rental car reservations
36. Research destination information, such as resorts, for clients
Waiting Services –
37. Waiting for deliveries, such as appliances
38. Waiting for home repair and maintenance services, like a plumber
39. Waiting at service shop while vehicle is being serviced or repaired
40. Waiting in line to get tickets for events
This list should give you a great starting point for planning which services you want to offer as a senior concierge. Always remember to focus on your best skills first!
Discover more about becoming a successful senior concierge with “How to Start a Profitable Senior Concierge Service.”